Cloud Solutions
Cloud Solutions
Basic
Recommended for Start-Ups-
Free Incoming Calls
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Free 60 mins Talk Time
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Free DDI number
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Local Outgoing Calls @ $0.17/min
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Up to 10 Users
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Complimentary One-time Set-up
Advanced
For SMEs and Call Centres-
Basic Call Features
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Clients' own SIP/ISDN
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Minimum 10 Users
Enterprise
For MNCs and Enterprises-
Basic Call Features
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Clients' own SIP/ISDN
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Minimum 50 users
Basic Package:
✓Free DDI / Incoming Calls / OTC Setup / 60-mins Local Talk-time
✓Call Features: Caller-ID, Call Forward, Call Waiting, Call Transfer
✓Intercom, 3-way Calling
✓Call Logs / History via Web Access
✓Voicemail / Auto-Attendant (IVR)
✓Outgoing local call rates $0.017 per min
✓Up to 10 users
Advanced Package (Basic Features):
Call management: Call Forward, Call Logs, Call Transfer, Call Waiting Internal Communications / Voicemail / Auto-Attendant (IVR)
Extra Features available at $10 per Agent (MRC)
Call Centre Agent / Voice Logger with Web-access Reports
*NB: SIP Trunk to be provided by customer
MRC = monthly recurring charge
Contract period: 2-years
Enterprise Package (Basic Features):
Call management: Call Forward, Call Logs, Call Transfer, Call Waiting Internal Communications / Voicemail / Auto-Attendant (IVR)
Extra Features available at $10 per Agent (MRC)
Call Centre Agent / Voice Logger with Web-access Reports
*NB: SIP Trunk to be provided by customer
MRC = monthly recurring charge
Contract period: 2-years
Dashboard & Administration Rights – Training Provided for users
Optional Wallboard Display (Real-time Management) – Available at Annual Charge
**CRM Integration – Ask for Quote
- Compatibility
- Infrastructure planning
- Omni-channels collaboration (SaaS)