Cloud Solutions

Cloud Solutions

Working on-the-go has never been easier! Get value-added features with greater mobility with Hypercom.

HyperCALL

Basic

Recommended for Start-Ups
$ 19
90
Monthly
  • Free Incoming Calls
  • Free DDI number
  • Minimum 1 Users
  • 12-months Contract
  • Support PC & Mobile Platform
  • Free 1st 60 mins Talk Time Monthly
  • Local Outgoing Calls @ $0.017/min
  • Free Setup

Advanced

For SMEs and Call Centres
$ 12
50
Monthly
  • Basic Call Features
  • Clients' own SIP/ISDN
  • Minimum 10 Users
  • 24-months Contract
  • Support PC & Mobile Platform
  • Chargeable Setup

Popular

Enterprise

For MNCs and Enterprises
$ 16
00
Monthly
  • Basic Call Features
  • Clients' own SIP/ISDN
  • Minimum 10 users
  • 24-months Contract
  • Support PC & Mobile Platform
  • Chargeable Setup

Business

For SMEs and Call Centres
$ 14
00
Monthly
  • Basic Call Features
  • Clients' own SIP/ISDN or ALE
  • Minimum 5 users
  • 12 / 24 / 36-months Contract
  • Support PC & Mobile Platform
  • Chargeable Setup

Enterprise

For MNCs and Enterprises
$ 16
00
Monthly
  • Basic Call Features
  • Clients' own SIP/ISDN or ALE
  • Minimum 5 users
  • 12 / 24 / 36-month Contract
  • Support PC & Mobile Platform
  • Chargeable Setup

Comparison Chart

ucaas-hypercall-rainbow-package

Basic Package:

✓Free Incoming Calls

✓Free DDI

✓Minimum 1 User

✓12-months Contract

✓Support PC & Mobile Platform

✓Free 1st 60-mins Local Talk-time monthly

✓Outgoing local call rates $0.017 per min

✓Call Features: Caller-ID, Call Forward, Call Transfer, Intercom, Call Waiting, 3-Party Conference, Voicemail

*Professional Setup (Waived)

*Additional talk time Bill in next month

Advanced Package (Basic Features):

✓Call Features: Caller-ID, Call Forward, Call Transfer, Intercom, Call Waiting, 3-Party Conference

✓ Call management: Call Forward, Call Logs, Call Transfer, Call Waiting Internal Communications / Voicemail / Auto-Attendant (IVR)

✓ Minimum 10 Users

✓ 24-months Contract 

✓ Support PC & Mobile Platform

Extra Features available at $10 per Agent (MRC)

Call Centre Agent with Web-access Reports

*NB: SIP Trunk to be provided by customer

MRC = monthly recurring charge

Contract period: 24-months

**CRM Integration – Ask for Quote

  • Compatibility
  • Infrastructure planning
  • Omni-channels collaboration (SaaS)
  • Support Salesforce, SuiteCRM, SugarCRM, ZohoCRM, ConnectWise

Enterprise Package (Basic Features):

✓Call Features: Caller-ID, Call Forward, Call Transfer, Intercom, Call Waiting, 3-Party Conference

✓Call management: Call Forward, Call Logs, Call Transfer, Call Waiting Internal Communications / Voicemail / Auto-Attendant (IVR)

✓ Minimum 10 Users

✓ 24-months Contract 

✓ Support PC & Mobile Platform

Extra Features available at $10 per Agent (MRC)

Call Centre Agent / Voice Logger with Web-access Reports

*NB: SIP Trunk to be provided by customer

MRC = monthly recurring charge

Contract period: 24-months

Dashboard & Administration Rights – Training Provided for users

Optional Wallboard Display (Real-time Management) – Available at Annual Charge 

**CRM Integration – Ask for Quote

  • Compatibility
  • Infrastructure planning
  • Omni-channels collaboration (SaaS)
  • Support Salesforce, SuiteCRM, SugarCRM, ZohoCRM, ConnectWise

Business Package:

✓Call Features: Caller-ID, Call Forward, Call Transfer, Intercom, Call Waiting, 3-Party Conference

✓Call management: Call Forward, Call Logs, Call Transfer, Call Waiting Internal Communications / Voicemail / Auto-Attendant (IVR)

✓ Minimum 5 Users

✓ 12 / 24/ 36-months Contract 

✓ Support PC & Mobile Platform

**CRM Integration – Ask for Quote

  • Compatibility
  • Infrastructure planning
  • Omni-channels collaboration (SaaS)
  • Support Salesforce , MS Dynamics CRM , ServiceNow ITSM

Enterprise Package:

✓Call Features: Caller-ID, Call Forward, Call Transfer, Intercom, Call Waiting, 3-Party Conference

✓Call management: Call Forward, Call Logs, Call Transfer, Call Waiting Internal Communications / Voicemail / Auto-Attendant (IVR)

✓ Minimum 5 Users

✓ 12 / 24/ 36-months Contract 

✓ Support PC & Mobile Platform

✓ MS Outlook & Calendar

**CRM Integration – Ask for Quote

  • Compatibility
  • Infrastructure planning
  • Omni-channels collaboration (SaaS)
  • Support Salesforce , MS Dynamics CRM , ServiceNow ITSM
5/5

*Value-Added Features

Have questions about CRM Integration, Infrastructure Planning & Omni-channel Collaboration (Saas)?

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